There are several different ways to obtain help on the VirtualRDC and its services. First,
- verify our FAQ. Often, you will find an answer there.
If that does not help, send us an email. To better channel your request, please choose from the following options:
- For issues regarding the use of the ECCO compute servers, please email ecco-help@cac.cornell.edu
- For issues regarding the use of the SDS, please email sds-help@cac.cornell.edu
- For issues regarding this website, or generic inquiries regarding the VirtualRDC, please email virtualrdc@cornell.edu
Of course, we sincerely apologize in advance if you ever have to use these addresses to request assistance.
